Knowing your Contractor

How to know when the installation is being done right

Just knowing something about a contractor isn’t enough. In order to ensure a quality installation, you should ask questions of the contractor like:

• How long have they been installing pavers?
• Have they been trained by a manufacturer or by the ICPI? Do they have written certificate of completion?
• What percentage of their total business consists installing concrete pavers?
• Will they provide you with three references, not only recent ones, but from past jobs? much longer than other pavements under normal
• Can you contact their references and inspect the jobs?
• Do they have a portfolio of photos and letters to qualify themselves?
• Are they in good credit standing?
• Do they have a current liability insurance certificate? While the contractor is on your property, they should be insured for any damage and injuries that may occur. Check your homeowner’s insurance policy for coverage of the contractor while on your property.

With answers to these questions and others you might have, plus answers on how to know when the installation is being done right, you should be able to select a competent contractor.

Be sure to contact your supplier or the ICPI regarding proper installation of the particular paving products you have selected. Ask your contractor if these procedures will be followed.

With all these specific questions answered, you may still have some general questions. The following are some of the most common questions with answers.

How long do Concrete Pavers last?

30 years which is much longer than other pavements under normal residential use.

Can dirty or broken pavers be replaced?

Yes, you can be assured of replacement pavers by keeping extras for the job. When replacing a paver, scrape out the sand in the joints from those surrounding the paver to be removed. Use two screwdrivers to wiggle it out. Others can be removed by hand. Insert the new paver, replace the joint sand, compacting the paver into place with a rubber mallet.

Will freezing and thawing damage pavers?

No, damage from ice is virtually non-existent. The joints allow the pavers to move without cracking in freeze and thaw cycles.

If pavers need to be removed for below grade repairs, can I replace them afterwards?

Yes, unlike other pavements, concrete pavers can be easily removed and reinstated without any visual or functional changes.

Will pavers be slippery?

No, their surface texture is ideal for obtaining safe traction in pedestrian, vehicular, and pool aplications, even when wet.

Additional questions you may have can be answered by a manufacturers representative, a contractor, or by the ICPI.

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